Changes and Cancellations must be made prior to currently scheduled and ticketed flights. Changes and Cancellations can be made by sending an email to fly@airlineticketcentre.ca. Please note that Airline Ticket Centre will charge a service/administration fee equal to the penalty charged by the supplier (airline, tour operator, wholesaler, cruise, hotel, fit, ticket, representative) with a minimum of $75.00 CAD, in addition to any Supplier penalties, fees, fare and tax differences. Please note, most tickets are 100% non-changeable and non-refundable.